Welcome to SurfSkateVibe.com! These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.

1. Our Vibe

SurfSkateVibe is your go-to shop for premium surf and skate gear, specializing in brands like CARVER, LANDYACHTZ, GLOBE, and more. We cater to riders who value quality equipment and the freedom of surf and skate culture.

2. User Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Notify us immediately of any unauthorized account activity

2.2 Acceptable Use

You agree not to:

  • Use our site for any illegal purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users’ enjoyment of the site
  • Upload harmful content or viruses

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur, especially between different production runs of skateboard decks and apparel.

3.2 Product Availability

All products are subject to availability. If an item becomes unavailable after you place an order, we’ll notify you promptly and offer alternatives or a full refund.

3.3 Age Restrictions

Some products (like skateboards) may have age recommendations. It’s your responsibility to ensure products are appropriate for the intended user.

4. Orders & Payments

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason, including:

  • Product availability
  • Suspected fraudulent activity
  • Errors in pricing or product information

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We don’t store your full payment details on our servers.

4.3 Pricing

All prices are in USD. While we check prices regularly, errors may occasionally occur. If we discover a pricing error, we’ll contact you before processing your order.

5. Shipping & Delivery

5.1 Shipping Areas

We ship worldwide except to certain remote areas and parts of Asia. During checkout, you’ll see if we can deliver to your location.

5.2 Shipping Options

  • Standard Shipping ($12.95): Via DHL or FedEx, 10-15 business days after processing
  • Free Shipping: For orders over $50 via EMS, 15-25 business days after processing

5.3 Order Processing

We process orders within 1-2 business days (excluding weekends/holidays). Delivery times are estimates and may vary due to customs processing.

5.4 Customs & Duties

International customers are responsible for any customs fees, taxes, or import duties. These are not included in our prices or shipping costs.

6. Returns & Refunds

6.1 Return Policy

We offer a 15-day return window from the delivery date for most items. To be eligible:

  • Items must be unused with original tags/packaging
  • A return request must be initiated within 15 days

6.2 Non-Returnable Items

For hygiene and safety reasons, we can’t accept returns on:

  • Men’s Wetsuits (unless defective)
  • Opened Skateboard Grip Tape
  • Used Boardshorts
  • Customized Decks

6.3 Return Process

  1. Email [email protected] with your order details
  2. Package items securely with all original materials
  3. Ship to: 3616 Northwest Boulevard, PLACEDO, US 77977

6.4 Refunds

Refunds are issued to the original payment method within 5-7 business days after we receive your return. Original shipping costs are non-refundable for change-of-mind returns.

7. Intellectual Property

All content on SurfSkateVibe.com (logos, text, images, etc.) is our property or used with permission. You may not:

  • Reproduce, distribute, or modify any content without permission
  • Use our branding for commercial purposes
  • Claim our content as your own

8. Liability & Safety

8.1 Product Use

Skateboarding and surfing carry inherent risks. You agree to:

  • Use all safety equipment (helmets, pads, etc.)
  • Follow manufacturer guidelines for product use
  • Assume responsibility for proper product use

8.2 Limitation of Liability

SurfSkateVibe isn’t liable for:

  • Injuries resulting from product use
  • Indirect damages (lost profits, data, etc.)
  • Events beyond our reasonable control (natural disasters, etc.)

9. Privacy

Your privacy matters to us. Our Privacy Policy explains how we collect, use, and protect your information.

10. Changes to Terms

We may update these Terms periodically. The current version will always be posted here with the effective date.

11. Contact Us

Questions about these Terms? Reach out to our crew:

Email: [email protected]
Mail: 3616 Northwest Boulevard, PLACEDO, US 77977

Thanks for riding with SurfSkateVibe! We’re stoked to have you in our community. 🤙