Welcome to SurfSkateVibe! At our core, we’re riders just like you – passionate about surf culture and skateboarding. We value your trust as much as we value carving perfect waves, which is why we’re committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit surfskatevibe.com.

1. Information We Collect

When you shop with us or browse our site, we may collect:

  • Personal Details: Name, email, shipping address, and payment information when you make a purchase (processed securely through our payment partners)
  • Rider Preferences: Your selections for boards, apparel (like CARVER surfskates or LANDYACHTZ completes), and other gear
  • Technical Data: IP address, browser type, and device information to optimize your shopping experience
  • Interaction Data: How you navigate our site, what products you view (like GLOBE decks or surf-ready apparel)

2. How We Use Your Information

We use your data to:

  • Process orders for your favorite surfskates and gear
  • Provide customer support from our California-based team
  • Improve our product selection (from Hamboards to wetsuits)
  • Send you relevant updates (only if you opt-in)
  • Prevent fraud and keep our community safe

3. Data Sharing & Disclosure

We only share your information when necessary:

  • Shipping Partners: To deliver your boards and apparel worldwide (except certain remote areas)
  • Payment Processors: Like Visa, MasterCard, and PayPal to complete transactions
  • Legal Requirements: When required by law or to protect our community

We never sell your personal data to third parties.

4. Data Storage & Security

Your information is protected with:

  • Bank-level 256-bit SSL encryption
  • PCI-DSS compliant payment processing
  • Secure servers with strict access controls

While we implement these measures, no online transmission is 100% secure – but we’re committed to using industry best practices.

5. Your Rights

As a valued member of our community, you can:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Request information about data we hold
  • Withdraw consent where applicable

Contact us at [email protected] to exercise these rights.

6. Cookies & Tracking

Like wax on your board, cookies help things run smoothly:

  • Essential Cookies: Keep your cart intact while browsing
  • Performance Cookies: Help us improve site speed and features
  • Marketing Cookies: Show relevant products (can be disabled)

You can manage cookies through your browser settings.

7. Changes to This Policy

We may update this policy as our shop evolves – we’ll post changes here and update the “Last Updated” date.

8. Contact Us

Questions about your privacy? Our crew is here to help:

Email: [email protected]
Mail: 3616 Northwest Boulevard, PLACEDO, US 77977

From our warehouse to your local spot – we protect your data so you can focus on the ride.
– The SurfSkateVibe Team